Collect and monitor online reviews over 100 sites

>> With lowest possible price for only $79/mo. and easiest system...

Reputation Management for Restaurants

Restaurant and Cafe Reputation Management Software

Those who run restaurants and cafes know just how competitive and challenging the market can be, and reputation is everything!

You use the best ingredients, the most skilled chefs, bakers, baristas and wait staff—but when was the last time you checked your online reputation?

Did you know that just one bad review from a grumpy diner can turn away up to 30 potential new diners?

It can really damage your business to forget monitoring your online reputation regularly, even if you don’t have time.

Fortunately, Reputation Builder is the restaurant reputation management software for restaurants that can help! It’s easy-to-use and gives you the power to build that 5-star reputation.

Collect and monitor online reviews over 100 sites

>> With lowest possible price for only $79/mo. and easiest system...


Easy Online Reputation Management for Restaurants and Cafes  

You can’t manage your online reputation unless you track online reviews and respond to them regularly. And you can’t just ignore negative reviews because 9 out of 10 potential diners are looking at those reviews and making decisions on where to eat next.

Reputation Builder’s online reputation management for restaurants and cafes gives you easy-to-use tools to help you monitor online reviews, collect 5-star reviews and even stop bad reviews before they sour public opinion. 

Restaurant Reputation Management Software

*Your logo and your image will be shown on the Review Kiosk

Why Online Reviews Are Extremely Important?

  • A single negative online review can cost an average loss of 30 customers.
  • Respondents said that NEGATIVE online information made them change their mind about using a service that was recommended to them!

Your Need for Restaurant and Cafe Online Reputation Management Automation

Your expertise is creating the most delightful and delicious experience for those who come to your restaurant or cafe. Unfortunately, there’s no accounting for taste, and some diners are just having a bad day. And every bad review can hurt your chances of bringing more customers in, because: 

  • One bad review can prevent 30 potential customers from deciding to eat at your establishment. 

  • It takes at least 40 enthusiastic 5-star reviews to steal that bad review’s power.

  • Psychologically speaking, angry customers are strangely motivated to complain and leave bad reviews, whereas happy customers seldom take the time to rave about a good experience they had. 

  • At the same time, more than 90% of your potential customers are already looking at your online reviews and will make dining choices based on whatever they see out there. 

You need the best cafe and restaurant online reputation management to ensure that your online reputation is as 5-star as your food and service. Reputation Builder makes it happen.

Benefits of Online Reputation Management Software


Get 5 Star Reviews

Gain testimonials to display on your website automatically and encourage positive online reviews on Google, BBB, Facebook and more.


Automate Reviews

Just drop in an email address, upload a list, link to a landing page, use our tablet kiosk mode and automate your feedback process.


Increase Your Revenue

90% of Consumers said positive reviews influence their buying decision.  5 Star reviews means more business and more sales.


Improve Rankings

Online reviews do more than just create a better relationships, they work towards improving your websites ranking on search engines like Google, Bing, Yahoo! and more.


Higher Keyword Content

Online reviews help your business website to have a steady influx of SEO keywords that help your business have a more prominent online presence.


Consumer Loyalty

Consumers who take the time to leave an online review for a business are far more likely to feel a certain loyalty to your business and keep coming back year after year. 

Easy-to-Use Online Reputation Management for Restaurants and Cafes

Reputation Builder addresses each of these online reputation issues in a way that makes it so easy for you and your staff, without any long learning curve. That leaves you free to focus on providing the best dining experience for your customers. Our online reputation management for restaurants and cafes automates all of these activities with just a few taps: 

  • Requesting each customer leave a 5-star review when it’s time to pay.

  • Telling you immediately if a customer leaves negative feedback so that you can respond and turn the situation around before they even leave your establishment.

  • Gives you tools to turn 5-star reviews into great social media marketing posts on the fly. 

How Reputation Management System Works

Step-1. ReputationBuilder Sends Feedback Request

  • Select review sites (see details) . We recommend you choose 2-3 online review sites that matter most to your business to include in your request. 
  • Add your customer's name and email into (1) the dashboard or (2) use Kiosk mode in-person or on-site
  • System will send a customized email to get feedback from your customer. 
  • Our system is mobile friendly.  You and your customer can use it on tablets and smartphones. 
  • Simple, fast and easy.
Reputation Builder -Add Customer Screen

Step-2. Your Customers Give Feedback

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience.

Customers that rate you highly (you set the rating criteria) will then be asked to consider reviewing your business on one of the important review sites you have selected for your account.

Customers that rate you low will not be asked to post online reviews.  Poor customer experiences are captured privately so you can follow-up with the customer to resolve their issue.

Reputation Builder - Feedback Page

Step-3. Testimonials Added To Your Website

Customer testimonials will be displayed on your website automatically.  

You can select which testimonials you like to display on your website.

All testimonials on your web site will be marked up with SEO friendly Schema code.

Our platform allows for manual control of the testimonials or you can automatically set for feedback above a specific rating score (example: 8 or above) to display on your widget and website.

Reputation Builder - Testimonials Page

Step-4. You Get Positive Online Reviews

Customers that rate you at or above your selected “positive rating” will be then asked to rate you on one of the 3rd party review sites you have selected.

This step offers direct links to your Google+ Local page, BING, Facebook page and dozens of other business profile pages and review sites so they can easily review your business.

Generating a steady and consistent stream of online customer reviews is important for your online reputation and ranking on Google and other search engines.

* Positive Reviews Encouraged: Our customer segmentation sends only happy customers to your selected review sites to leave a positive review.

Over 100 Review Sites: We have integrated with over 100 review sites like Google, BING, Facebook, Trip Advisor and industry review sites.

Improve Your Reviews & Visibility: Long-term, consistent use of our platform will gain you testimonials, online reviews and better SEO visibility.


Review Monitoring & Reporting

You can easily manage your online reviews with our easy to use, mobile friendly system.

Your business benefits from multiple levels of feedback, encouragement of positive online reviews and an easy to manage dashboard whether you run just 1 or 1,000 locations.

Stop guessing and hoping for satisfied customers and ensure you are meeting their needs and growing the sharing of their experience with your business.


Kiosk & In-Person Mode

In addition to the automated system, you can also use Reputation Builder's "Kiosk Mode".

RB allows you to request feedback from your customer on-site.

This is ideal for restaurants, medical offices, veterinarians, contractors, handyman and any other business that works and interacts with their customer in person.

Click Here >> Read More About Kiosk Mode


Restaurant and Cafe Reputation Management Online

Protect your hard-earned 5-star reputation from poor reviews with excellent quality food and service—and some expert help from Reputation Builder. Sign up now.

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Easily Get 5-Star Reviews

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