Kiosk & In Person Mode
Kiosk & In-Person Mode
Reputation Builder's "Kiosk Mode" allows you to request feedback from your customer on-site.
This is ideal for restaurants, medical offices, veterinarians, doctors, contractors, spas, gyms and any other business that works and interacts with their customer in person.
![feedback-collection-kiosk-for-medical-offices](https://www.onlinereputationmanagement.us/wp-content/uploads/2016/02/feedback-collection-kiosk-for-medical-offices.jpg)
- We recommend using an iPad or similar tablet device. Simply copy your unique Kiosk URL into a Web browser and hand it to your customer during checkout or towards the end of the visit.
- Kiosk mode will not ask your customers to log in to leave an online review – this prevents reviews coming from the same IP address and addresses security and privacy concerns of customers accidentally staying logged in.
- Kiosk mode will collect an on-site feedback and follow up with your online review links via email.
Kiosk Mode – Suggested Uses
- In your office
- On a service visit to someone’s home
Kiosk Mode Benefits
- Ensure you capture feedback right at the point of sale
- Capture your customer’s email addresses
- No logins on tablet (security for your customers)
- Prevents reviews coming from the same IP address and addresses security and privacy concerns of customers accidentally staying logged in
![feedback-collection-kiosk](https://www.onlinereputationmanagement.us/wp-content/uploads/2016/02/feedback-collection-kiosk.jpg)
Accessing the Kiosk Mode URL for Your Business
1. Log into your Reputation Builder account (click here)
2. Go to Settings >> Kiosk Mode (see screen shot below)
![reputation-manager-kiosk-mode-page](https://www.onlinereputationmanagement.us/wp-content/uploads/2016/02/reputation-manager-kiosk-mode-page.jpg)
3. Add the Kiosk Mode URL into your device’s address bar and save it as a bookmark, home screen icon and favorites for quick access. (see sample iPad Kiosk screen below)
![reputation-manager-ipad-kiosk-home-screen](https://www.onlinereputationmanagement.us/wp-content/uploads/2016/02/reputation-manager-ipad-kiosk-home-screen.jpg)
4. Sample iPad Kiosk
![reputation-builder-ipad-kiosk-feedback-screen](https://www.onlinereputationmanagement.us/wp-content/uploads/2016/02/reputation-builder-ipad-kiosk-feedback-screen.gif)