Kiosk & In Person Mode

Kiosk & In-Person Mode

Reputation Builder's "Kiosk Mode" allows you to request feedback from your customer on-site.

This is ideal for restaurants, medical offices, veterinarians, doctors, contractors, spas, gyms and any other business that works and interacts with their customer in person.

feedback-collection-kiosk-for-medical-offices
  • We recommend using an iPad or similar tablet device. Simply copy your unique Kiosk URL into a Web browser and hand it to your customer during checkout or towards the end of the visit.
  • Kiosk mode will not ask your customers to log in to leave an online review – this prevents reviews coming from the same IP address and addresses security and privacy concerns of customers accidentally staying logged in.
  • Kiosk mode will collect an on-site feedback and follow up with your online review links via email.

Kiosk Mode – Suggested Uses

  • In your office
  • On a service visit to someone’s home

Kiosk Mode Benefits

  • Ensure you capture feedback right at the point of sale
  • Capture your customer’s email addresses
  • No logins on tablet (security for your customers)
  • Prevents reviews coming from the same IP address and addresses security and privacy concerns of customers accidentally staying logged in
feedback-collection-kiosk

Accessing the Kiosk Mode URL for Your Business

1.  Log into your Reputation Builder account (click here)

2. Go to Settings >> Kiosk Mode (see screen shot below)

reputation-manager-kiosk-mode-page

3.  Add the Kiosk Mode URL into your device’s address bar and save it as a bookmark, home screen icon and favorites for quick access. (see sample iPad Kiosk screen below)

reputation-manager-ipad-kiosk-home-screen

4. Sample iPad Kiosk

reputation-builder-ipad-kiosk-feedback-screen

Online Review Collection and Monitoring System 

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