Reputation Management for Doctors

Doctors and Healthcare Reputation Management System

To a patient looking for the right doctor or medical practice, the decision can seem like a life or death situation—so you can bet that 90% of your potential patients are combing carefully through all of your online reviews before deciding to call you, or a different doctor.

Are you aware of what your online reviews say and what sort of impression your potential patients are getting? 

Not paying attention can be a disaster: just one bad review can be so loud that it drowns out all of the good ones, especially if you don’t have a large collection (at least 40) 5-star reviews to counter it.

Reputation Builder is the doctor and medical office reputation management system that can help you track your online reviews automatically and help you take control of your online reputation with a few taps.

Easy-to-Use Online Reputation Management for Doctors and Medical Offices 

• As a doctor, you are far too busy working with patients, getting extra training and trying to provide the best care possible to spend time monitoring your online reviews everyday. 
• Your time is precious, and even remembering to ask patients to provide a 5-star review on their way out of the office is just too much.
• Reputation Builder is a tool especially designed for online reputation management for doctors and medical offices.
• It simplifies and automates this request at the receptionist’s desk so that patients can leave 5 stars before they walk out the door.
• This will help you collect a large library of 5-star reviews. And if a patient isn’t happy, the “Feedback First” feature will alert you before the patient leaves so that you can make sure to remedy the problem and avert a bad review at the same time.

Doctor Online Review Management 

As you well know, it’s not easy being a doctor; but it’s your passion to help people achieve good health and healing.

You work hard to take care of your patients every day. But because medical practice is such a high-stakes profession, and because it’s such an emotional thing for patients, even the best doctors are often subject to bad online reviews or potential malpractice lawsuits that can end up wrecking their reputations.

Whenever something like this happens, even with one negative review from an unhappy patient, the medical office in question may see a full one-third decline in scheduled appointments.

That is why using an effective doctor online review management system has become so critical. Knowing how to track online reviews and address them can determine how successful your practice is for years to come. 

If you currently have a reputation crisis situation in your medical office, it is imperative to make the right choices and take the right steps to restore that reputation.

Naturally, addressing any quality care issues is first on the list, but knowing how to handle bad reviews the right way is just as critical.

How Doctor and Medical Office Reputation Management Automation Helps 

Even if you really do provide the best care in town, one angry patient can skew your reputation. These statistics show you how that works:  

• Up to 30 potential patients will decide to try a different doctor if they see one bad review from you. 
• That one bad review can only be deactivated by about 40 more 5-star reviews.
• Unfortunately, an angry patient is far more likely to post a bad review than your happy patients are to take time to post a 5-star review. It sounds unfair and it is. 
• Since 90% of potential patients will read your online reviews, it’s critical to make sure your online reputation reflects the excellence of your care.

Your reputation rests upon the quality of care you provide your patients, but it also rests upon what other people say about your care, justly or not. Reputation Builder can remove this headache for you. It automatically monitors your online reviews, proactively collects 5-star reviews from your regular patients and stops negative reviews before they leave your office.

Customized Doctor Online Reputation Management 

It’s important to understand that every doctor’s office needs three things for an effective reputation management strategy.

The first and second of those things are asking patients for 5-star reviews.

The point is that there are two ways to do this: in person, while the patient is still in the office, and/or by an automated message, either by text, email or in-office kiosk. 

One of the biggest problems with the first way is that medical office staff are often too busy to remember to ask every single patient to post a review. So, a lot of potential 5-star reviews walk out the door without ever seeing the light of day. 

How It Works?

We know you are busy and do not have much time...

*Don't Worry! You just add your patients into the system and the rest is all AUTOMATIC!