1. Log in to your ReputationBuilder account and go to Settings > Request Modes
2. Click on the email you like to customize.
![reputation-management-customize-email-templates reputation-management-customize-email-templates](https://www.onlinereputationmanagement.us/wp-content/uploads/2019/11/reputation-management-customize-email-templates.jpg)
3. You can customize the fields that marked in Blue. Right click on the field and select the option you prefer and click Save.
![reputation-management-email-templates-2 reputation-management-email-templates-2](https://www.onlinereputationmanagement.us/wp-content/uploads/2019/11/reputation-management-email-templates-2.jpg)