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Asphalt Contractor Reputation Management Software
Asphalt Paving Contractor Reputation Management
Asphalt paving contractors can struggle with reputation management, mostly because it’s not something you have a chance to think about with your busy schedules.
Providing high-quality paving, managing materials and equipment, and giving customers the best service possible usually takes up all of your time. But neglecting reputation management for asphalt paving contractors is a costly oversight.
Potential clients are looking at your online reviews and comparing them to your competition. 9 out of 10 potential clients say online reviews are a key factor in helping them decide which contractor to hire for a paving job.
Do you know what people are saying about your company, and what impact that has on your bottom line? Just one negative review can cost you at least 30 potential clients, which means thousands of dollars lost.
Fortunately, Reputation Builder is the perfect asphalt paving contractor online reputation management system. It makes collecting positive reviews automatic, monitoring online reviews across the web a breeze, and dealing with negative reviews so much easier.
How Does Online Reputation Management for Asphalt Paving Contractors Help?
Reputation Builder’s asphalt paving contractor reputation management system puts the power to monitor online reviews and take control of your reputation automatically, and without hassle.
Instead of remembering to ask every single client for a 5-star review during the transaction phase, Reputation Builder will do it for you automatically, in a way that’s easiest for your client to quickly upload a 5-star review.
This can quickly build your library of 5-star reviews, which is necessary to combat any negative reviews.
Reputation Builder also helps you catch bad reviews before they go online, which can help you resolve the customer’s concerns.
Why Online Reviews Are Extremely Important?
Do Asphalt Paving Contractors Need an Online Reputation Management System?
Remember that even if just one bad review about your company goes online, whether honest or not, all of your potential customers will look at it. 80% of those potential customers will look to your competition next. It’s important to understand the statistics on how potential customers use online reviews to get the full picture:
Each bad review requires about 40 5-star reviews before potential customers will ignore it..
Only about 10% of satisfied customers will post a happy review, however....
Angry customers are highly motivated to post negative reviews.
And 90% of people make their purchasing decisions based on the reviews they encounter about your business.
The online marketplace gives your potential clients the opportunity to choose from many different asphalt paving contractors. In order to stand out and be “the one” people trust, your online reputation needs to show that you are a 5-star company. Even if you do provide the best service and quality in your area, if your online reviews do not reflect this, you will lose business. Reputation Builder can help you take control.
Stand Out From the Crowd
In today’s online world, when customers have so many choices between businesses, you must stand out from the crowd.
Benefits of Online Reputation Management Software
Just drop in an email address, upload a list, link to a landing page, use our tablet kiosk mode and automate your feedback process.
Increase Your Revenue
90% of Consumers said positive reviews influence their buying decision. 5 Star reviews means more business and more sales.
Online reviews do more than just create a better relationships, they work towards improving your websites ranking on search engines like Google, Bing, Yahoo! and more.
Higher Keyword Content
Online reviews help your business website to have a steady influx of SEO keywords that help your business have a more prominent online presence.
Consumers who take the time to leave an online review for a business are far more likely to feel a certain loyalty to your business and keep coming back year after year.
Reputation Builder Automates Asphalt Paving Contractor Online Reputation Management
Your potential clients are searching for online reviews that will help them get the best value for their money. You strive to provide that best value, so it’s important that your online reviews demonstrate your 5-star reputation clearly and decisively. Reputation Builder makes this entire process easy, fast and effective—at an incredibly affordable price by:
Automatically requesting a 5-star review from each customer at the point of transaction, in whatever way is most convenient for them and for you (kiosk, text, email).
Providing a simple tool that turns your 5-star reviews into great social media posts to boost your marketing reach
Capturing negative feedback before your transaction with the client is finished, giving you the opportunity to make things right and prevent a bad review from leaking onto the internet in the first place.
How Reputation Management System Works
Step-1. ReputationBuilder Sends Feedback Request
Step-2. Your Customers Give Feedback
The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience.
Customers that rate you highly (you set the rating criteria) will then be asked to consider reviewing your business on one of the important review sites you have selected for your account.
Customers that rate you low will not be asked to post online reviews. Poor customer experiences are captured privately so you can follow-up with the customer to resolve their issue.
Step-3. Testimonials Added To Your Website
Customer testimonials will be displayed on your website automatically.
You can select which testimonials you like to display on your website.
All testimonials on your web site will be marked up with SEO friendly Schema code.
Our platform allows for manual control of the testimonials or you can automatically set for feedback above a specific rating score (example: 8 or above) to display on your widget and website.
Step-4. You Get Positive Online Reviews
Customers that rate you at or above your selected “positive rating” will be then asked to rate you on one of the 3rd party review sites you have selected.
This step offers direct links to your Google+ Local page, BING, Facebook page and dozens of other business profile pages and review sites so they can easily review your business.
Generating a steady and consistent stream of online customer reviews is important for your online reputation and ranking on Google and other search engines.
* Positive Reviews Encouraged: Our customer segmentation sends only happy customers to your selected review sites to leave a positive review.
Over 100 Review Sites: We have integrated with over 100 review sites like Google, BING, Facebook, Trip Advisor and industry review sites.
Improve Your Reviews & Visibility: Long-term, consistent use of our platform will gain you testimonials, online reviews and better SEO visibility.
Review Monitoring & Reporting
You can easily manage your online reviews with our easy to use, mobile friendly system.
Your business benefits from multiple levels of feedback, encouragement of positive online reviews and an easy to manage dashboard whether you run just 1 or 1,000 locations.
Stop guessing and hoping for satisfied customers and ensure you are meeting their needs and growing the sharing of their experience with your business.
Kiosk & In-Person Mode
In addition to the automated system, you can also use Reputation Builder's "Kiosk Mode".
RB allows you to request feedback from your customer on-site.
This is ideal for restaurants, medical offices, veterinarians, contractors, handyman and any other business that works and interacts with their customer in person.
Affordable Reputation Management for Asphalt Paving ContractorsAs an asphalt paving contractor, it can be challenging to keep up with monitoring your online reviews effectively by yourself. Reputation Builder empowers you with the fast and easy tools you need to keep your 5-star reputation on top. Sign up today.
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